Privacy Policy

Privacy Policy

ACworks Co., Ltd. (hereinafter referred to as “Company”) shall establish this Personal Information Protection Policy and strive to protect and properly handle personal information under the philosophy of public mission and respect of personality, as a company handling corporate information and customers information.

Definitions

Personal information means the information of living individuals, which can identify specific individual (address, name, date of birth, gender, telephone number, e-mail address, occupation and place of work, etc.).

Purpose of Collection and Use

In the case where a customer uses services of the Company, including inquiries, the Company shall keep personal information of the customer. Personal information of the customer so kept shall be used to furnish better products to customers.

  1. In the case where the Company received questions and opinions via inquiries form in (hereinafter referred to as “Site”) or by e-mail, personal information of the customer received by the Company will be used to answer the questions and opinions. The Company shall not use the e-mail address received for any other purposes.
  2. It might be used as statistical data for the purpose of an improvement in services.
  3. It might be used in the case where it becomes necessary to contact the customer.
  4. The profile picture which is saved from customer's SNS (facebook, twitter, google+,...) or uploaded through My profile's setting page could be used as information to display at Registered user page

Management of Information

The Company strictly manages the personal information of the customer by secure and rational methods to prevent leakage, loss or damage, etc. The Company shall also conduct proper management to keep personal information correct and up to date. At the same time, the Company shall thoroughly publicize the importance of personal information protection throughout the Company and affiliates to strive for sufficiently secure protection.

Restrictions on Use

The Company shall not disclose or sell to any third party or use for any purpose other than the purpose of use of the personal information of the customer without the consent of customers, except for requests of public agencies (courts and the police, etc.).

Prohibited Matters in Use and Prohibition to Furnishing to Third Parties

The Company shall not use personal information for any purpose other than the above, without the consent of the customer. The Company shall not disclose or furnish personal information to a third party without just cause, including the case in accordance with laws and ordinances, etc.; except for the following cases, where personal information may be disclosed and furnished exceptionally.

  1. In the case in accordance with laws and ordinances.
  2. In the case it is necessary to protect life, body or property, and it is difficult to obtain the consent of the principal.
  3. In the case it is necessary for national agencies or local governments and the person who was consigned by national agencies or local governments to cooperate to perform affairs specified by laws and ordinances, and the performance of such affairs might be disturbed by obtaining the consent of the principal.

Furnishing Information to Outsourcee

In some cases, the Company may furnish part of personal information to external outsourcees, including delivery companies, etc., in the course of performing operations of services furnished to customers.

Cookies and tracking technologies

The Company uses the technologies such as cookies, beacons and embedded scripts to improve user experience and analyse user's trend. The details of the purpose and usage of these thechnologies are below.

Storing visitor's preferences and authentication
The Site may store the visitor preferences in cookies. The personal information is never stored in those cookies. You can set your web browser to refuse all cookies. However some features in the Site may not function properly if you refuse cookies.

Google Analytics
The Site uses Google Analytics provided by Google, Inc. to analyze how the visitor use the Site and improve marketing. Google Analytics uses cookies to track visitor's movements. Please refer the Google Analytics Terms of Service and Google Privacy Policy.

Google Analytics Terms of Service
https://www.google.com/analytics/terms/
Google Privacy Policy
https://policies.google.com/privacy

Furthermore you can prevent Google's collection and use of data by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout.

Access Log

The Company shall conduct research of the use trends of the Site, using access logs (files) for the purpose of improvement in services. By doing so, the Company can statistically obtain site use information from the IP address and referrer information, etc. However, such information shall not be used for the purpose of collection and analysis of personal information.

Scope of Application

The content concerning handling of personal information posted on this page shall only be applied within the Site. Transition can be made from the link set on the Site to other site(s), however, the Company shall have no concern about personal information handling policy and content of implementation of protection and management on other site.

Management System

When the Company receives important personal information of customers, the Company shall strive to protect personal information both online and offline under a comprehensive management system.

Compliance with Laws and ordinances, etc.

The Company shall comply with the Personal Information Protection Act and any other laws and ordinances and other norms related to personal information.

Referral, Correction and Deletion of Information

In the case where a customer desires referral, correction or deletion and disclosure of personal information furnished to the Company, the Company shall respond promptly to a reasonable extent after confirming by the predetermined method that the requester is the principal (in this regard, the Company may charge certain fees in some cases). In the case where a customer desires referral, correction or deletion, etc., and suspension of furnishing to third parties of personal information, the customer shall make inquiries by using the inquiry form. The Company shall respond promptly to a reasonable extent after confirming by the predetermined method that the requester is the principal (in this regard, the Company may charge certain fees in some cases).

Renewal of Policy

In the case where the Company changes this Policy, the Company will notify on the Site.

Opinions, Complaints and Bringing Objection

In the case where a customer considers that the Policy is not being complied with, please notify the Company. After confirming the notified content, the Company will contact you as soon as possible and try to take appropriate actionGo to inquiry form.

Contact

Questions about handling of personal information by the Company and requests for disclosure of information shall be sent to the following contact.

ACworks Co., Ltd., Customer Service Office Clay Higobashi Building 8th Floor, 1-17-17 Edobori, Nishi-ku, Osaka-shi, 550-0002 JAPAN.
E-mail:info@acworks.co.jp

Other

The Personal Information Protection Policy shall be governed by the laws of Japan.

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